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+48790211770

ea@eliteapartments.pl

frequently asked questions

  • WHAT DOES CHECK IN AND CHECK OUT LOOK LIKE?

    CHECK-IN IS CONTACT-FREE. ON THE DAY OF ARRIVAL, WE SEND FULL STEP-BY-STEP INSTRUCTIONS BY EMAIL HOW TO PICK UP THE KEY BY YOURSELF AND WHERE TO LEAVE THE KEY ON THE DEPARTURE DAY.

  • HOW DO WE PAY FOR THE APARTMENT (PAYMENT METHODS)?

    YOU CAN PAY FOR YOUR STAY IN ELITE APARTMENTS BY CASH, BANK TRANSFER, CARD OR VOUCHER.

  • DO YOU ISSUE VAT INVOICES?

    YES, WE SEND THEM ELECTRONICALLY AFTER YOUR STAY.


    PLEASE NOTE THAT YOU HAVE TO PROVIDE THE INVOICE DETAILS AND E-MAIL AdDRESS AT THE TIME OF BOOKING CONFIRMATION.

  • ARE THE APARTMENTS EQUIPPED WITH KITCHEN FACILITIES?

    YES, ALL APARTMENTS HAVE FULLY EQUIPPED KITCHEN FACILITIES.

  • IS THE INTERNET AVAILABLE IN THE APARTMENT?

    YES, EVERY APARTMENT OFFERS A WIFI NETWORK.

  • WHAT TIME SHOULD WE CHECK-IN AT THE APARTMENT?

    HOTEL NIGHT STARTS BETWEEN 3PM AND 10PM. IN THE GIVEN HOURS WE REPLY YOUR PHONE CALLS.


    EARLY CHECK-IN DEPENDS ON AVAILABILITY AT YOUR ARRIVAL.

  • ARE THE GUESTS ONLY SLEEPING IN THE BEDROOM, OR CAN THEY ALSO STAY IN THE LIVING ROOM?

    ALL APARTMENTS WICH ARE ALLOWED FOR STAY 3 AND MORE GUESTS HAVE FOLD-OUT SOFAS.

  • DO YOU PROVIDE TOWELS, BEDDING, HAIR DRYER AND AN IRON?

    WE PROVIDE A SET OF TOWELS, A DUVET, AND A PILLOW ACCORDING TO THE SLEEPING CAPACITY OF APARTMENT. ADDITIONALLY, THERE ARE ALWAYS SMALL APPLIANCES IN EACH APARTMENT.

  • CAN YOU ORDER A TAXI FOR US OR RENT A CAR?

    OF COURSE, PLEASE CONTACT US BY E-MAIL AFTER BOOKING TO FIND OUT DETAILS.

  • HOW MANY PARKING SPACES BELONG TO THE APARTMENT?

    PARKING SPACES ARE PROVIDED SUBJECT TO AVAILABILITY. WE KINDLY REQUEST THAT YOU INFORM US IN ADVANCE IF YOU WOULD LIKE TO USE A PARKING SPACE. IN MOST CASES, ONE PARKING SPACE IS ASSIGNED TO EACH APARTMENT.

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